Accidentally deleted a review? We’ve got your back — in most cases!
🔁 Here's what you need to know:
Rayyan allows review recovery within 30 days of deletion — but this recovery process is available exclusively for members on a paid plan. As a membership-supported platform, this policy helps us maintain and support critical features like review recovery.
✅ Steps to Recover a Deleted Review:
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Check the timeframe:
Make sure the review was deleted within the past 30 days. Unfortunately, reviews deleted beyond that window may no longer be recoverable. -
Upgrade your account:
If you're on a free plan, you'll need to upgrade to a paid membership to enable recovery. You can compare plans and upgrade directly here. -
Contact Rayyan Support:
After upgrading, please submit a ticket or reply to your original request and let us know. Our engineering team will then do their best to recover your deleted review.
⚠️ Note: The sooner you reach out after deletion, the better the chances of a successful recovery.
💬 Still Need Help?
We’re here for you. Submit a support ticket and we’ll assist you personally.
And don’t forget to follow us on Twitter @rayyanapp for updates, tips, and tricks!
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