I was invited to a review but I can't access it - what should I do?

Scenario 1: You don't have a Rayyan account yet

If someone invited you to a review using your email, but you’ve never used Rayyan before, you’ll need to set up your account first before you can access the review.

Here’s what to do:

1. Check your inbox for the invitation email.
2. In the email, you’ll see that Rayyan has automatically created an account for you.
3. Click the “Confirm account” link in the email.
   
4. You’ll be asked to set a password and confirm your email.
5. Once you confirm your email and set a password, you’ll be able to access the review.

📌 Important: You must complete the account setup using the same email the invite was sent to.

Scenario 2: You already have a Rayyan account, but with a different email

If you already use Rayyan, but someone invited you using a different email address you own, the review won’t appear in your account. That’s because invitations are tied to the exact email used.

👉 In this case, you have two options:

• Ask the review owner to resend the invite to the email you use on Rayyan.
• Or, log into Rayyan using the email the invite was originally sent to (and set up an account if needed).

💡Pro tip: Always let your collaborators know which email you use for Rayyan to avoid mix-ups.

💬 Still Need Help?

We’re here for you. Submit a support ticket and we’ll assist you personally.

And don’t forget to follow us on Twitter @rayyanapp for updates, tips, and tricks!