When you cancel, your renewal stops immediately — but the cancellation takes effect at the end of your current billing cycle. You retain full access to all features available under your plan until that date. Once the cycle ends, your account automatically moves to the free plan.
What happens to my active reviews?
Once your subscription ends, your account returns to the free plan limit of 3 active reviews. If you have more than 3 active reviews at the time:
- You can still access and work on all existing active reviews you own
- You cannot create a new review or restore an archived review until your active review count drops to 2 or fewer
Any review not accessed by any member for 30 days will be automatically archived. Archived reviews can only be restored once you have available active review slots.
What happens to my data?
Your data is never deleted when a subscription ends — all reviews, references, decisions, labels, notes, and PDFs are preserved. What changes is access: features included in your plan become unavailable, and collaborators who held seats will no longer have Collaborator access in your reviews. If you resubscribe, full access and collaborator seats can be restored.
What happens if I am on a Teams subscription?
If you are currently on a Teams plan, once your billing cycle ends you will:
- Still be able to view Team reviews
- Lose the ability to take actions inside those reviews — screening, labeling, editing, and similar functions will no longer be available
- Lose the ability to restore archived Team reviews
For step-by-step cancellation instructions, see How to Manage Your Subscription in Rayyan.