What Happens After I Cancel My Subscription?

This article explains what happens when you cancel your subscription, including access to premium features, Team review access, active review limits, and mobile app subscription rules.

1. When does the cancellation take effect?

When you cancel your Rayyan subscription, your renewal stops immediately, but the cancellation is applied at the end of your current billing cycle.

You will continue to have all the premium features included in your current plan until the billing cycle ends.
Once the cycle expires, your account automatically moves to the free plan.

2. What happens if I am on a Teams subscription?

If your current plan is Pro Team or Teams+, you will:

• Still be able to view Team reviews.

• Lose the ability to take actions inside those reviews (screening, labeling, editing, etc.).

• Lose the ability to restore archived Team reviews.

If you were working on a Team review and need guidance on next steps, please contact Rayyan Support.

3. What happens to my Active Review limit?

If your paid plan includes unlimited active reviews, you will return to the free plan limit of 3 active reviews after cancellation.

Here’s how this will affect you:

If you have more than 3 active reviews

• You will still be able to access and work on all existing active reviews you own.

• You will not be able to:

  • Create a new review

  • Restore an archived review until you reduce your active review count to 2 or fewer.

Automatic archiving

Any review not accessed by any member for 30 days will be automatically archived.
Archived reviews can only be restored if you have available active review slots.

4. What if I subscribed through the mobile app?

If your subscription was purchased through the Rayyan mobile app, all billing and cancellation actions must be managed directly through your app store provider:

• Google Play Store (Android)

• Apple App Store (iOS)

Rayyan Support cannot cancel, refund, or modify mobile app subscriptions.

5. How do I cancel my premium membership?

Follow the steps here: How to Cancel a Premium Membership?

If you’re unsure which situation applies to your account, our support team is happy to assist.