Accessing Your Paid Invoices on Rayyan

This article will guide you on how to access your paid invoices for Rayyan subscriptions. Whether you subscribed via the Rayyan website or through the mobile app, you can easily view and download your invoices following the steps below.

For Web Subscriptions

If you subscribed to Rayyan through our website, you can access your subscription details and invoices directly from the Membership Portal.

Steps:

1. Log in to Your Rayyan Account:

   • Visit the Rayyan website and log in with your credentials.

2. Access Your Profile:

   • Once logged in, click on your profile icon located at the top right corner of the interface.

3. Select "Manage Membership":

   • In the drop-down menu that appears, click on Manage Membership. This action will redirect you to the Membership Portal in a new window.
     

4. Navigate to Invoices:

   • On the left side of your screen in the Membership Portal, you will find a menu. Click on Invoices.
     
   • Here, you can view, forward, print and download all your paid invoices.
     

For Mobile App Subscriptions (iOS or Android)

If you subscribed to Rayyan through the mobile app on either iOS or Android, you can access your invoices through your respective App Store account.

Steps:

1. Access Your App Store Account:

   • Open the App Store (iOS) or Google Play (Android) on your mobile device.
   • Log in with the account you used to subscribe to Rayyan.

2. View Purchase History:

   • Navigate to your account settings within the App Store or Google Play.
   • Look for Purchase History or a similar option where you can view all your app purchases.

3. Access Invoices:

   • From your purchase history, you can view and download the invoices related to your Rayyan subscription.

Interested in a training session?

We're excited to invite you to join our training sessions on Rayyan! Whether you're new to our platform or looking to enhance your skills, our training sessions are designed to help you get the most out of Rayyan.

Training Details:

• Sessions: Twice a week
• Description: We will take you through the step-by-step process of conducting systematic reviews and literature reviews using Rayyan. Our users have reported 80% time saving and refer us for our utility and simplicity. 
• Registration: Interested? Register here to secure your spot!

Need Assistance?

Encountering an issue with Rayyan? Start by browsing through our FAQs for quick solutions. If your concern isn't addressed there, reach out to us at support@rayyan.ai. Our dedicated agents are here to assist you promptly. When contacting us, please provide:

• The steps you took leading to the issue.
• The name of your review.
• A screenshot of the error, if possible.