How to change my membership plan?

Rayyan offers flexible membership plans to suit your needs, whether you're working individually or collaborating with a team. If you need to switch to a different plan, you can easily do so by following the steps below. This guide will walk you through the process, ensuring a smooth transition to the plan that best supports your research workflow.

1. Login to Your Rayyan Account

   • Navigate to Rayyan and login to your account.

2. Access Manage Membership

   • Click on your profile icon at the top right corner.
   • From the dropdown menu, select Manage Membership.
     

3. Go to the Subscription Section

   • In the membership portal, find the Subscription section in the left-hand side menu.

4. Select Your Active Membership

   • Click on your current membership plan to view details.
     

5. Manage Your Subscription

   • Click on Manage Subscription.
     

6. Remove Your Current Subscription

   • Locate your active subscription and click on the X button next to it to remove it.
     

7. Select a New Plan

   • From the dropdown menu, choose your new desired plan.
     

8. Apply Changes

   • Choose one of the options provided under "When to Apply Changes" (Immediately or at the End of this term) and click Continue.

9. Confirm the Change

   • Finally, click on Update Subscription to confirm the change.
     

Interested in a training session?

We're excited to invite you to join our training sessions on Rayyan! Whether you're new to our platform or looking to enhance your skills, our training sessions are designed to help you get the most out of Rayyan. Register here to secure your spot!

Need Assistance?

Encountering an issue with Rayyan? Start by browsing through our FAQs for quick solutions. If your concern isn't addressed there, reach out to us at support@rayyan.ai. Our dedicated agents are here to assist you promptly. When contacting us, please provide:

• The steps you took leading to the issue.
• The name of your review.
• A screenshot of the error, if possible.