Changing the email address you use to sign in to Rayyan is easy! Just follow these simple steps:
Step 1: Sign in to Rayyan
Log in using your current email and password.
Step 2: Access Account Settings
Navigate to the top-right corner of the page and click on the account icon.
Step 3: Update Your Email Address
In the account settings, enter your new email address and confirm your current password. Then, click Save. You will receive a confirmation email shortly at your old email address.
Step 4: Confirm Your New Email
Open the confirmation email sent to your old email address and click the link to verify your new email address.
Important Notes:
- Active Subscription: If your current email is associated with an active subscription, you won’t be able to change your email directly. Please contact our support team for assistance with managing your subscription.
- Issues Signing In? If you encounter problems signing in, click on the "Forgot your password?" option. Rayyan will send you a password reset email. Follow the instructions to regain access.
Interested in a training session?
We're excited to invite you to join our training sessions on Rayyan! Whether you're new to our platform or looking to enhance your skills, our training sessions are designed to help you get the most out of Rayyan. Register here to secure your spot!
Need Assistance?
Encountering an issue with Rayyan? Start by browsing through our FAQs for quick solutions. If your concern isn't addressed there, reach out to us at support@rayyan.ai. Our dedicated agents are here to assist you promptly. When contacting us, please provide:
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- The steps you took leading to the issue.
- The name of your review.
- A screenshot of the error, if possible.
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