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Individual Plans: How Seats Work

  • Updated

Under Individual plans, access is controlled through seats. A seat grants one named user Collaborator access to your reviews and the features included in your plan. The first seat is always assigned to you as the subscription owner.

How seats work

  • The subscription owner always occupies the first seat
  • Collaborators need a seat to get Collaborator access in your reviews
  • A seat applies across all reviews you own — inviting the same collaborator to multiple reviews uses only one seat
  • Seats only apply to reviews you own — they do not extend to reviews owned by others
  • Free Reviewers and Viewers can join your reviews without occupying a seat
Note For the number of seats included per plan and Reviewer/Viewer limits, see rayyan.ai/pricing.

Tracking your seats

Go to Administration from the profile dropdown to see all members across your reviews — their seat type (Premium or Free), status (Active or Revoked), and a running count of purchased, used, and available seats.

How to reassign a seat

There are two ways to free a seat:

Option 1 — Revoke globally

  1. Go to Administration and click Revoke next to the member. Their Premium seat is freed immediately across all reviews.
  2. Assign the freed seat to another member by inviting them as Collaborator or upgrading their existing role.
Important To restore a revoked member, a Premium seat must be available first. If all seats are occupied, downgrade another Collaborator to Reviewer to free a seat, then restore the member from the Revoked Members tab. To permanently remove a member from all reviews, use Remove — this cannot be undone.

Option 2 — Change role per review

  1. Open each review where the member is a Collaborator and change their role to Reviewer in the Review Members table.
  2. Once downgraded across all reviews, the seat is freed and can be assigned to someone else.
Best practice Use Option 1 to revoke access across all reviews at once. Use Option 2 to keep the member in specific reviews as a Reviewer while freeing their seat for someone else.
Common issue Purchased a seat but can't invite a collaborator? The seat is likely still occupied. Check Administration — if all Premium seats are used, free one using either option above before inviting.

 

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