How to Resolve Conflicts in Rayyan

Conflicts among review members can arise during the screening process in Rayyan. Resolving these conflicts is essential to ensure the accuracy and reliability of the systematic review. Here's a step-by-step guide on how to resolve conflicts in Rayyan:

Step 1: Turn Off Blind Mode

• Navigate to the review where you want to resolve conflicts.
• Locate the Blind mode feature in the toolbar within the Screening stage.
• Toggle Blind Mode off. This will allow you to see the decisions made by other review members.

Step 2: Review the List of Conflicts

1. Access the Conflict List:
   • Once Blind Mode is turned off, navigate to the "Filter by inclusion" facet.
   • Select the "Conflicts" filter. This will display all articles where there is a disagreement among reviewers.
     
2. Examine Conflicts:
   • Review the list of articles with conflicting decisions.
   • Discuss each article with the review team to understand the reasons behind the different decisions.

Step 3: Reach a Consensus

1. Discuss Each Article:
   • Collaborate with your team members to discuss the merits and drawbacks of including or excluding each article.
   • Aim to reach a consensus on each article.
2. Change Decisions Accordingly:
   Once an agreement is reached on a specific article, update the decisions as follows:
   • If the consensus is to include the article, any member who initially voted to exclude it should change their decision to include it.
   • If the consensus is to exclude the article, any member who initially voted to include it should change their decision to exclude it.
3. Confirm Resolution:
   • Ensure all conflicts are resolved by checking the "Conflicts" filter again.
   • The article should no longer appear in the conflict list once a consensus decision is made and updated. 

1. Interested in a training session?

   We're excited to invite you to join our training sessions on Rayyan! Whether you're new to our platform or looking to enhance your skills, our training sessions are designed to help you get the most out of Rayyan. Register here to secure your spot!

    

   Need Assistance?

   Encountering an issue with Rayyan? Start by browsing through our FAQs for quick solutions. If your concern isn't addressed there, reach out to us at support@rayyan.ai. Our dedicated agents are here to assist you promptly. When contacting us, please provide:

   • The steps you took leading to the issue.
   • The name of your review.
   • A screenshot of the error, if possible.