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Login and Account Access

Bashar
  • Updated

This article covers how to update your login email, change your password, and recover access to your Rayyan account.

Change your login email

Important If you signed up through Google, Apple, or Microsoft, you do not have a Rayyan password and cannot change your login email from your account settings directly. Reset your password first using the steps in Reset a forgotten password below, then return here and follow the steps to change your email. 

If your account is linked to an active subscription, you won't be able to change your login email from your account settings. In that case, contact Rayyan Support and the team will assist you.
  1. Sign in using your current email and password
  2. Click the account icon in the top-right corner and open your account settings
  3. Enter your new email address
  4. Click Save

Rayyan will send a confirmation email to your new address. Your login email is not updated until the new address is confirmed.

Best practice Double-check your new email address before saving. A typo sends the confirmation to the wrong inbox and you will need to start the process again.

Change your password

  1. Sign in to Rayyan and open your account settings
  2. Enter your new password and confirm it
  3. Enter your current password to authorize the change
  4. Click Save

Reset a forgotten password

Use these steps if you forgot your Rayyan password, or if you signed up through Google, Apple, or Microsoft and want to add a Rayyan password to your account.

  1. Go to the Rayyan sign-in page and click Reset your password
  2. Enter the email address linked to your account
  3. Click the reset link in the email and create your new password
Common issue The reset link expires quickly — use it as soon as it arrives. If you do not see the email, check your spam folder before requesting another one.

If you lost access to your email address

If you can still sign in to Rayyan

Change your login email from your account settings following the steps in section 1 above.

If you cannot sign in

Contact Rayyan Support. You will be asked to verify ownership of the account — for example, by providing details about your reviews or previously received emails from Rayyan. Once ownership is confirmed, your reviews can be transferred to a new account you control.

Continue to: Rayyan Mobile App – Rayyan Help Center

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