import files

Débora Russiano

• November 06, 2026 12:40

Dear all, since yesterday, I have not been able to import files for my revisions. Is there a forecast for normalizing the service?

1

• Official comment

  

  Vanessa Godoy

  Community moderator

  • November 06, 2026 15:55

  Hi Débora,

  Thank you for your patience. The issue has been resolved. If you still see any error, please do a hard refresh of the page with Ctrl + Shift + R (Cmd + Shift + R on Mac) and try again. If the issue continues, you can submit a request here so we can follow up with you by email: https://help.rayyan.ai/hc/en-us/requests/new

  Thanks on behalf of the Rayyan Community

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