Skip to main content

Temporary internal error ppop-up

Comments

5 comments

  • Hadeel Faisal

    Hi Kyle, 

    I have created a ticket for this issue and I will follow up with you there. 

    Hadeel

    0
  • Maryam Gbadamosi

     

    Keep getting SAML error message on login attempts. Unable to sign into our review. Please help resolve.

     

    0
  • Mees van Zijverden

    Hi, Hadeel Faisal

    I have the same problem as Kyle. I tried to upload references both in RIS and Endnote export format but I it will only upload 350 references out of +-850 en then gives me this error. How do I resolve this? 

    0
  • Hadeel Faisal

    Hi Maryam, 

    Please update the URL manually to https://rayyan.ai/reviews to see the home page. 

    Hadeel

     

    0
  • Hadeel Faisal

    Hi Mees,

    Please refer to this article for more details on how to troubleshoot issues with imported files. 
    If that does not help, can you please send the file to support@rayyan.ai for inspection?

    Hadeel

    0

Please sign in to leave a comment.