Unable to restore archived reviews
I have added different searches from different databases as separate reviews in Rayyan.
Therefore, when I am working in one reference list from database no 1, it is very much possible that I don't look into the reference list of database no 2 for more than 30 days. As a result the different reviews get inactive all the time.
Now this in itself isn't a very big problem because I could easily restore the archived reviews before. But now there are 2 reviews that won't restore anymore. All the others do, and I have waited for more than 24 hours as the warning mentions. What can I do?
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Hi Jesse,
Thanks for reaching out. I believe this has been sorted out and your reviews were restored. Please let us know if you need further assistance.
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I have the same problem,
There are two reviews archived, but these won't restore anymore. Can you solve this problem?
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Hi, I also have a problem restoring an archived review at the moment. Is this a general issue?
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Hi, I also have this problem. I cannot restore the archived reviews. It seems is a general issue
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U had the same problema and wrote to contact center, they answered that they had a Problem but now it is volved. Try again to une the botón Restored archived. I traed today and I recorred my stored reviews.
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I cant allocate my review
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Hi Anna,
Can you please elaborate? What are you trying to achieve?
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Hi, I am facing a similar issue with a review. Unable to restore an archived review. Would be grateful for help with the same!
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Hi there,
I have created a ticket for this issue and I will follow up with you there.
Hadeel
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Hi, I also have a problem restoring an archived review at the moment. and really need this to be solved.
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