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Error message when uploading references

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7 comments

  • Hadeel Faisal

    Hi,

    Carefully check your file; it may be in the wrong format or contain tags that Rayyan doesn't understand. Check the sample RIS and CSV files given in the Rayyan upload page.

    Best,

    Admin 

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  • Hadeel Faisal

    user8456: Hello , 

    I also received an error message when I upload my Endnote format. 

    I follow the same guide on the upload reference page but still, I cant upload my references. 

    where is the problem?

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  • Hadeel Faisal

    Hi,

    Make sure you're not uploading an EndNote library but an EndNote Export (enw) file. Also, sometimes one of the entries in your EndNote may have very long titles which cannot be recognized by Rayyan.

    Look at some of the examples in the new search (upload) page and see if your file looks exactly the same. For example, for CVS make sure that the header is spelled exactly the same way.

    Hope this helps.

    Best,

    Admin

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  • Hadeel Faisal

    user15126: Hi,

    I had the same issue . I found that some references had foriegn language names with accents , that were pulled into EndNote as special characters and that was posing a problem. Another issue I found was spaces in between lines in a reference in the ENDNote export txt file were also posing issues, because for some abstracts I had to manually enter them into End note and in the process , some blank spaces also came in. This helped me ,thought I would put it out there in case someone else is having a similar issue

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  • Hadeel Faisal

    user18883: If you export your endnote library as an RIS export it will work. 

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  • Hadeel Faisal

    aryatiy: I had the same problem, I was exporting from OVID (Medline/EMBASE), when I clicked the export button within the databased it gives you an option to include Link to External Resolver, URL, and Annotation. Make sure all of these are unchecked and choose "complete reference" option. Export as RIS and it should work in Rayyan

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  • Hadeel Faisal

    user8853: Thank you for the advice! It happened the same to me and now it works.

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