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Unable to upload file in CSV format

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2 comments

  • Hadeel Faisal

    What is the error you are seeing?
    And where was this file exported from?
    Can you please attach the file so we can inspect it?

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  • Hadeel Faisal

    It's possible that the file contains extra information/blank lines/spaces that is not part of the standard reference format. Open the file with a text editor and compare it with the sample files we provide in the upload page. If you don't see any difference, send us a ticket ("Help" at the right bottom corner) and attach the file.

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