If you have applied a reason or label with a typo, or if you have mistakenly assigned a reason or label that you wish to remove, follow the steps below:
- Navigate to the Filters Workbench.
- Scroll down to locate the Exclusion Reason facet.
- Select the reason or label you wish to remove from the list.
- Select all the articles in your review that were assigned the chosen reason or label.
- Choose Reason from the Options Menu.
- Uncheck the reason or label you wish to remove from the list.
- Click Apply to save your changes.
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Need Assistance?
Encountering an issue with Rayyan? Start by browsing through our FAQs for quick solutions. If your concern isn't addressed there, reach out to us at support@rayyan.ai. Our dedicated agents are here to assist you promptly. When contacting us, please provide:
- The steps you took leading to the issue.
- The name of your review.
- A screenshot of the error, if possible.
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